If there is harm to packaging but your merchandise are unaffected, be sure to know We're going to abide by up with our shipping and delivery associates Irrespective. If there is any harm to your goods, We are going to reply on your electronic mail to initiate the return procedure.
Be sure to Notice that transport occasions suggest enough time it will take for the package to reach right after it's been delivered, not in the day you spot the order. Processing and delivery occasions exclude weekends and holiday seasons.
The Bio Flame’s revolutionary and exquisite ethanol fireplaces have made them a sought-just after possibility by homeowners, lodges, resorts, and residential builders within the globe. We also offer adaptable possibilities with beside no structure limits, generating our fireplaces an excellent in good shape for almost any space.
With a person electronic mail I used to be in a position to get the wrong fireplace refunded and picked up at my property at no further cost and The brand new just one I acquired and delivered gratis. Wonderful business.
Returns Merchandise returned within just 14 times of their original cargo day in exact as new situation are going to be qualified for an entire refund or keep credit rating.
Products and solutions eligible Summerset Quest Series Built-in Gas Grill for return/exchange needs to be like new, undamaged, and need to contain all unique products packaging and extras.
We want to be sure to have the very best experience from picking your goods to unboxing and enjoying them.
I procured the XELO bio flame wall-mounted fireplace and I love it! I used to be nervous about filling the burner with gas & lighting the burner but it really’s very simple to perform.
The warranty isn't going to include destruction that occurred all through transport or problems brought on by inappropriate managing or incorrect installation. This involves, but is not limited to:
We are going to e mail your delivery confirmation and tracking info inside of 24 hours of one's order leaving the warehouse.
Following getting warranty claims, The Bio Flame reserves the best to approve or reject statements based upon the data and evidence submitted. Registration in 1 yr in the date of obtain is required for that guarantee to get valid. Remember to achieve out to product [email protected] with any questions or to Summerset Sizzler PRO Series 40" Liquid Propane Built-in begin a claim.
Since 2007, The Bio Flame has been contributing to a far more eco-pleasant globe whilst lights up the lives of consumers round the globe. With the introduction of The Bio Flame Leading bio-ethanol fuel, we’ve established an expensive line of fireplaces that offer all the warmth and beauty of the flame without the destructive environmental results related to common wood-burning fireplaces, fuel fireplaces, or electric fireplaces.
The Xelo delivers a remarkable flame inside a sleek, upright structure—great for many who desire to heat and impress with out compromising floor House.
Our in home supply option includes supply with the purchase to the customers place of alternative (Like approximately 2 flights of stairs). This feature doesn't include unpacking or installation of your appliance or appliances.